Previously the policy was not to do so without an order of court. The write off appears on the front page, with the simple notation “write off”. There is no reference anywhere on the bill to the fact that this is for prescription. Schindlers stated that they have, however, received written confirmation from COJ that when the notation “write off” appears as described herein, it is for prescribed charges.
Schindlers cautions consumers to be careful not to confuse this write off for prescribed charges with a reduction in the bill for any other query logged or dispute pending.