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Sectional title corner – What’s the new Ombud levy?

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Hi there, I heard there is another levy we will soon have to pay that has to do with a new Ombudsman? – Paul


Hi Paul, yes this is true; there is a new Ombud that has been established for all community schemes (including sectional title schemes, homeowners associations, shareblock schemes etc).

The Community Schemes Ombud Service (CSOS) Act was published back in 2011 but could not come into force before the Regulations to the act had been finalised and published. This will happen on Friday (7 October 2016).

The act requires all community schemes to register with the service and all scheme unit owners to pay a CSOS levy. This will be calculated by taking your unit’s monthly levy, deducting R500 and then calculating 2% of this amount (a maximum of R40 per unit per month).

This levy will be used to finance the Ombud service that will basically provide a cheap, quick solution for dispute resolution and that will keep records of all schemes’ governance documents.

Here’s what else the Ombud will do

Each unit owner will have to pay the levy and will be raised as a separate line item on their monthly levy accounts.

The levies have to be raised starting 1 January 2017 and paid over to CSOS on a quarterly basis.

How to calculate your CSOS levy

Current levy = R1,000 per month

Subtract R500 (R1,000 – R500)

Multiply by 2% (R500 x 0.02)

CSOS levy = R10Trafalgar logo fc_pay off line

Got a burning question? Email david@hometimes.co.za and we’ll be sure to assist you. 

Who is Karien Coetzee?

Karien Coetzee, national property management consultant at Trafalgar.

Karien Coetzee, national property management consultant at Trafalgar.

Karien Coetzee is the national property management consultant at property management company, Trafalgar. She holds qualifications in sectional title schemes management and homeowners association management.



David A Steynberg, managing editor and director of HomeTimes, has more than 10 years of experience as both a journalist and editor, having headed up Business Day’s HomeFront supplement, SAPOA’s range of four printed titles, digimags Asset in Africa and the South African Planning Institute’s official title, Planning Africa, as well as B2B titles, Building Africa and Water, Sewage & Effluent magazines. He began his career at Farmer’s Weekly magazine before moving on to People Magazine where he was awarded two Excellence Awards for Best Real Life feature as well as Writer of the Year runner-up. He is also a past fellow of the International Women’s Media Foundation.

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  • kavitha Harrilall 27th December 2016

    i own and live in a flat in a sectional titled property. i have bought and renovated it approximately 3 years ago. every six months i had water oozing through the tiles in my en-suite bathroom, thinking it was my problem it had plumbers come and go. early this year i had a leak detector company come in detect the leak and it was discovered the problem stemmed from a outer body corporate pipe. this leak damaged my wooden floors in my bedroom and the cost of the plumbers was enormous. there was a insurance claim put through via the managing agents (small property administration). once in June and than again in November and both times my claims were rejected. please advise me on how i should recover the money i have spent on fixing a problem that was not mine. hoping to hear from you soon. thank you kindly