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Maintenance: How landlords and tenants split the bill

Who pays for the home maintenance.resize

There can be some confusion when it comes to who is responsible for which elements of maintenance on a rental property. “Some aspects fall on the landlord and some on the tenants – it isn’t automatically all up to the landlord, and there is no obligation on the landlord to make cosmetic upgrades during the lease,” says Natalie Muller, regional head of rentals at Jawitz Properties Western Cape.

Here’s a rule-of-thumb breakdown of how responsibilities would typically be split between landlord and tenant. It is, however, best to analyse the lease agreement since it could differ from case to case.

Landlords’ responsibilities

Landlord responsibility

Landlords are responsible for the structural maintenance of the property, which would include the painting and maintenance of the external walls and the roof. This would include repairing roof leaks, damp and rising damp. “They are also responsible for electrical wiring and plumbing as well as the stove, geyser, and electric fence, alarm systems, automatic gate motors and pool pumps, if applicable,” Muller adds. If there is a pool, the landlord is responsible for any pool leaks, as well as maintaining pool covers in light of water restrictions. The tenant’s responsibility is to look after the internal aspects of the property and the upkeep of the pool and garden, where necessary.

It is the landlords’ responsibility to ensure that the property is compliant in terms of health and safety regulations at the time of occupation by the tenant, and the tenant’s responsibility to maintain the same.

Should normal ‘wear and tear’ occur, any repairs are required to be made by the landlord. Homeowners insurance is highly recommended to cover landlords in the event of burst geysers, for example, but this does not necessarily cover ‘wear and tear’, making it important for the general upkeep of the property to be maintained regularly. However, the tenant is required to inform the landlord of any issues and does have some maintenance responsibility too.

Tenants’ responsibilities

Blocked gutters

Any damage to the structure and fixtures as a result of the tenants’ negligence, or failing to report issues, or by not looking after the premises, will result in liability for the tenants to repair. Tenants are responsible for keeping all gutters and pipes free from obstruction, so blocked drains and roof leaks due to gutters that were not regularly cleaned will be for the tenant’s account.

According to Muller the issue of maintenance, and possible disputes it could easily lead to, again highlight how essential inspections are. “Inspections should take place both at the beginning of a lease and upon renewal or exiting of the lease and premises, as well as if there are any checks in between,” advises Muller. “Ideally inspections should be done by external contractors to ensure professional compliance and should include photos and printed documents signed digitally by all parties on site at the inspection.

This process is vitally important as it protects the tenant’s deposit and assists in resolving any potential disputes around new and previous maintenance issues, damage and liability determination.


Review overview
  • Hannan Ahmad 5th September 2017

    Basically property maintenance is the responsibility of landowners. However, tenants should take care of the property Coordinated effort from the two sides can assume a proficient part.