Home / Landlord & Tenant  / How to not get caught out by tenant fraud

How to not get caught out by tenant fraud

fake smile resize

An unintended consequence of the sluggish economy has been a spike in the fraudulent behaviour of would-be tenants who are desperate to sign a lease, compromising the ability of the property owner to secure future growth finance.

This is according to Gary Palmer, CEO of Paragon Lending Solutions, who says that when speaking to both clients who own properties and to other lenders who have financed property portfolios, it’s being heard that there is a marked increase in rental fraud.

“A significant jump in our cost of living, a sluggish economy and unemployment reaching a 27.5% high, has placed additional strain on people looking to secure both residential and commercial property leases,” he says, noting that according to the PayProp Rental Index for March, only one in four tenants were paying their rent in full each month with tenants in arrears jumping from 18.5% in April 2017 to 23.2% in March 2018.

bare knuckle fighting resize

Avoid the rental home bun-fight – get Tenant Power

“Evidence from our own property clients and lending networks has also shown a spike in falsified bank statements, fake employer documents and even fake IDs from people applying for rentals. Evicting defaulting tenants is not a simple matter. The Prevention of Illegal Eviction from and Unlawful Occupation of Land Act (PIE) has made sourcing tenants of good standing an absolute necessity.”

What property owners should do as a bare minimum before signing a lease

  1. Do the legal search – Subscribing and using products like WinDeed and other databases and credit bureaus like Tenant Profile Network will show the personal history of your prospective tenant, including ID verification, judgements against them and company searches if they are signing the lease in the name of their company.
  2. Do the personal search – More and more we are seeing that a quick social media search on the prospective client will throw up anomalies in what they may have told you versus reality. Many of our clients have picked up discrepancies on employment, length of employment and other personal information of prospective tenants.

  3. Check the references – Checking the people who are listed as past landlords or employers can also be a necessity as fraud becomes more complex. Using apps like TrueCaller which allows you to identify unknown numbers is one method to make sure that the person calling you is who they say they are.

Hold onto the good oneswave goodbye resize

Despite the number of people desperate to sign a lease, the lacklustre economy has also taken its toll on rental growth and vacancies.

“According to the PayProp Q2 2018 figures, the growth in weighted average national (residential property) rentals has halved from a year ago and, as of June 2018, is at just 3.27%, down from 6.76% in 2017,” he says. “Similarly, TPN’s Q2 2018 figures show vacancy rates increased to 7.9% in the quarter. For properties with rentals higher than R12,000 a month, vacancies are at a worrying 14%.”

good bye resize

Tenants, this is the best day to prematurely cancel your rental agreement

This means that landlords who have good tenants who pay in full and on time should do everything in their power to hold onto them. This could be anything from a delayed or reduced annual increase, to having payment reprieves if the tenant finds themselves in a cashflow crunch.

There is no doubt that property remains a solid investment. Attracting and retaining good tenants will not only make your investment more easily managed, but will “de-risk” it in the eyes of your investors and make additional growth finance all the more easy to secure.


Mariette Steynberg is a qualified economist with a post-graduate diploma in financial planning. She has enjoyed working on holistic financial plans for clients in various stages of life, as well as a development economist assessing the socioeconomic impacts of new developments. When she is not working, Mariette enjoys parenting her quirky, delightful toddler girl. Cloth diapering, Eskimo kisses and the importance of reading to your child are all causes close to her heart. Mariette is passionate about financial education and hopes to use the experience she has gained to share knowledge with HomeTimes’ readership. Her goal is to provide information that is implementable by everyone.

Review overview