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Business tip of the day Thoughts are the fertiliser of an entrepreneur's business. Find quiet time each day where you can think and develop those ideas into more concrete plans. Ideally, take some time to meditate; these techniques allow you to still your mind enabling the

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Business tip of the day If you want to know what your customers are really thinking, don't ask them. Simply watch them, their expressions, their satisfaction or annoyance will be readily visible if you are looking. Then act promptly!

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